Frequently Asked Questions

What is parenting education service?

Parent-child education services are designed to help families improve educational outcomes and parent-child relationships. They provide professional guidance and support to help parents understand and meet their children's learning and emotional needs, thereby promoting the all-round development of their children and the harmony of their families.

What does this service include?

  • Customized learning plan: Develop learning strategies based on the child's personality and needs.

  • Family communication guidance: Improve communication skills between family members.

  • Emotion management support: Help family members deal with and manage emotions.

  • Interactive activities: Enhance parent-child relationships through games and activities.

  • Continuous follow-up: Regularly evaluate progress and adjust strategies.

How do I get started with this service?

First, you can make an appointment for an initial assessment by phone or online consultation. During the assessment, a professional consultant will understand your family background, your child's needs and educational goals, and then develop a personalized service plan.

How much does the service cost?

Fees vary based on the specific content and length of services provided. Generally, fees are detailed during the initial consultation and are adjusted based on the specific needs of the family.

How long does it take to see results?

The time it takes to see results varies depending on the family’s situation and the services provided. Typically, families begin to see noticeable progress within a few weeks to a few months of receiving services. You will receive regular progress reports and feedback throughout the service.

Are services appropriate for children of all ages?

Yes, parenting services can be adapted to suit the child's age and developmental stage. Whether it is a toddler, preschooler or teenager, we will provide a programme and support that is appropriate for them.

What can I do if I am not satisfied with the service?

If you are not satisfied with the service, we encourage you to contact us as soon as possible. We will make adjustments based on your feedback and provide remedies. If the problem cannot be solved, we will try our best to assist you in finding other suitable solutions.

How does the service ensure privacy and data security?

We take our customers' privacy and data security very seriously. All service-related information and data are kept strictly confidential and used only to provide and improve the service. Our team complies with relevant laws and regulations to ensure your information is secure.

Can the service be performed online?

Yes, we do offer online service options. Whether it is a consultation, assessment or workshop, we can conduct it through online tools such as video conferencing, ensuring you can get support wherever you are.

Is a long-term commitment required?

The arrangement of services can be flexibly adjusted according to your needs. You can choose short-term consultation or long-term support. The specific service period will be determined during the initial consultation.

How to contact the support team?

You can contact our service team through our official website or by phone. We will respond to your inquiry as soon as possible and arrange a suitable service time.